Store Policies

Thank you for your interest in Annette’s couture hats and accessories. All hats and headpieces are handmade and can be made in many colors or trimming combinations to suit your needs. We will custom fit your hat for you! Some hats have already been sized but I can re-fit at your request. Please ask any questions you might have by emailing  annette@annettescouture.com.

Payment Policy

Annette’s Couture Millinery accepts PayPal. Within this payment opportunity, our customers may use their credit or debit cards through the PayPal website. (You do not need to have an account with PayPal to submit payment this way.)

Shipping Policy

  • Custom ordered hats require 2-3 week notice in advance. Please email annette@annettescouture.com to place a custom order. If you need it sooner, please let us know. We will try to make it happen for an additional fee.
  • Goods will be shipped in order after receiving your of payment. If you need an item rushed, please contact annette@annettescouture.com before purchase. We will make every effort to make sure you get it on time.

Refund Policy

** PLEASE NOTE Due to the fact that all items are hand-made and one-of-a-kind, there are absolutely no refunds and no returns! We want you to be happy with your purchase and encourage you to ask questions in advance of purchasing.

 

Fitting Guide & Policy

Please send your head size measurements for proper fit to annette@annettescouture.com.

How to Measure for a Custom Hat

  1. Place the end of the measuring tape in the middle of your forehead about 1 inch above your eyebrows.
  2. Wrap the tape around your head  (make sure this is above your ears).
  3. Slip one finger under the tape for ease. Take the measurement.
  4. Repeat twice for accuracy.

We would also love to have your feedback our Facebook and Instagram pages with a photo of you wearing the hat. That is if you feel all right with that! Please #annettescouture

Thank you kindly!